Home & Kitchen
Mobiles & Tablets
Computers, Laptops & Gaming
Tvs,Cameras & Accessories
Beauty & personal care
Hobbies & E-Learning
Toys, kids & babies
bags & luggage
Sports & Fitness
Return Policy :
At Estockyy, we believe that customer satisfaction is key; therefore we stand behind all products bought at our site.
If you receive a product which is not as per the specifications ordered by you i.e. Wrong Size , Wrong Color , Wrong Quantity , Defective,Damaged, Or Significantly different from the description given by the merchant ,You are completely protected. Estockyy offers a 7 day return Policy for all such items. Items should be returned within 7 Days of receiving the product.
Steps in Retun a product-
1- Return request is reviewed by Estockyy.com/in.
2- If it is required, request is shared with the merchant for his approval.
3- After approval, pickup of the product is arranged through our courier partner.
4- If our reverse pickup service is not available on your address, we will ask you to dispatch the product. The courier charges will be reimbursed by us.
5- After the product is received, it is verified against your claim. Replacement or refund is initiated after that. Replacement would depend on the stock availability
It takes between 1 to 5 weeks from the time a request is raised to the time the product is delivered back to us. Exact time would depend on the nature of the product and your location.Please be assured that we work very hard to ensure that your interests are protected.
However, for some products, the sale is a final sale, and the merchant does not accept any return. Some healthcare products, customized products, products like undergarments, lingerie, swimsuits etc and perishables including flowers, edible products cannot be returned due to health & hygiene reasons.
We will also not be able to accept the return if product Is used / worn or altered Exhibits physical damage to the box or to the product Is returned without original packaging and accessories Serial Number is tampered.
If you have received a damaged product or empty parcel or any item is missing, please contact us within 2 days of receiving the order.